Policies

Shipping Policy
Kindly allow up to 3 business days for order processing. All orders default to UPS Ground Shipping.
DuckDuckandGoose.com is not responsible for delayed shipment due to carrier issues or inclement weather. I am committed to fulfilling your orders in a timely manner in the order I receive them.
DuckDuckandGoose.com does not currently offer international shipments outside the United States.
Cancelation/Return Policy
Cancellation requests must be submitted via the Contact Form within 24 hours of order confirmation. Requests are not guaranteed.
DuckDuckandGoose.com does not offer returns at this time, however, if your order arrives damaged or incomplete, please submit a photo and a brief message to chris@duckduckandgoose.com.
Customer Information Policy
Please provide accurate email and phone number information when checking out. In the event I need to contact you for an order update, PowderDepot.com will not be held responsible for delay in fulfillment due to incorrect customer contact information.
DuckDuckandGoose.com Contact Information
For order updates, product questions, custom order requests and more, the best form of contact is via email at chris@duckduckandgoose,com or fill out the form HERE.
Candle Care
Coming Soon
Quack Pack Care
Coming Soon